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Cookies Policy
1. What are cookies?
Cookies are small text files that a website places on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise a device or remember information about a visit. Cookies can make websites work more efficiently, support security measures and help website operators understand how visitors use online services.
JW8 Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other tools used in websites, applications or communications. In this policy, we refer to cookies and these similar technologies together as “cookies”, unless a distinction is required.
Some cookies are set by JW8 Casino and are known as first-party cookies. Other cookies may be set by service providers or other organisations that support website functions, analytics, security, communications or advertising. These are commonly called third-party cookies. The availability and use of particular cookies may change as our website, services and technology develop.
How long cookies remain on your device
A session cookie is normally removed when you close your browser or end your session. A persistent cookie remains on your device for a defined period or until you delete it. The retention period depends on the purpose of the cookie and the settings used by JW8 Casino or the relevant service provider. We aim to retain information only for as long as it is reasonably required for the relevant purpose, subject to legal, regulatory, security and operational requirements.
2. Why we use cookies
Cookies may be used for several different purposes. Some cookies are necessary for the website to function and cannot be disabled through the website’s preference tools. Other cookies are optional and help us improve your experience, understand website performance or provide more relevant content. The categories below describe the main purposes for which cookies may be used.
Strictly necessary cookies
These cookies support essential website functions. They may help with account access, session management, page navigation, fraud prevention, security controls, load balancing and the operation of responsible gambling or age-related features. Without these cookies, some parts of the website may not work correctly or may not be available. These cookies are generally used because they are necessary to provide a service you have requested or to maintain the security and integrity of the website.
Functional cookies
Functional cookies allow the website to remember choices you make. For example, they may remember language, region, display or accessibility preferences, where those features are available. These cookies can make visits more convenient by reducing the need to enter the same information repeatedly. If you disable them, some preferences may not be retained between visits.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, general device or browser information and technical errors. This information can be used in an aggregated or pseudonymous form to measure performance, identify problems, improve navigation and develop the website. Analytics information is not intended to identify you directly, unless this is permitted and explained under our Privacy Policy.
Security and fraud-prevention technologies
Cookies and similar technologies may be used to detect suspicious activity, protect accounts, prevent abuse and support the safe operation of our services. These technologies may help identify unusual login activity, automated access, repeated failed attempts or other behaviour that could create a security risk. Disabling certain security cookies may limit access to account or gaming functions.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, understand visits from promotional channels or show content that is more relevant to your interests. They may also help limit repeated advertising and assess the effectiveness of marketing activities. We will use these cookies in accordance with applicable requirements and any choices you make through our cookie controls.
3. Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select particular categories. Your choices may be stored in a cookie or similar technology so that we can remember them. If you clear your browser data or use another device or browser, you may need to make your choices again.
You can also control cookies through your browser settings. Most browsers allow you to view, block or delete cookies and to receive a warning before a cookie is stored. Instructions differ between browsers and devices, so you should refer to the relevant browser or device provider for guidance. You may be able to set your browser to block all cookies, block third-party cookies only or delete cookies when the browser is closed.
Blocking or deleting cookies may affect the availability, security or performance of parts of the website. For example, you may need to enter information again, lose saved preferences or be unable to use account, login or gaming features. Strictly necessary cookies may continue to operate where they are required for the website or a service you have requested.
Cookie choices do not necessarily remove information that has already been collected. Where applicable, requests about personal information, including access, correction or other privacy-related matters, are handled under our Privacy Policy. You should review that policy for further information about how JW8 Casino manages personal information and how you can raise a privacy concern.
Mobile devices and applications
If you access our services through a mobile device or application, similar technologies may be used instead of, or alongside, browser cookies. Your device or application settings may provide controls for advertising identifiers, permissions, storage and tracking technologies. Changing these settings may affect certain features. The controls available depend on your device, operating system and application configuration.
4. Third-party services, privacy and updates
JW8 Casino may use third-party providers to support website hosting, security, analytics, customer service, payments, communications or other business functions. Those providers may use cookies or similar technologies when delivering their services. Their use of information may be governed by their own privacy policies and terms. Where appropriate, we take steps to require service providers to handle information securely and only for authorised purposes.
Cookies may collect technical or usage information such as an internet protocol address, device type, browser type, operating system, approximate location, referring page, pages visited, visit times and interactions with the website. The information collected depends on the cookie and its purpose. Some information may be combined with information held in an account or provided during a visit. Our Privacy Policy explains more about personal information, lawful handling, security, retention and disclosure.
JW8 Casino may update this Cookies Policy from time to time to reflect changes to technology, website functionality, service providers, legal requirements or our information practices. The updated version will be made available on this website and will apply from the date it is published, unless another date is stated. We encourage you to review this page periodically so that you remain informed about how cookies are used.
If you have a question about this Cookies Policy or believe that your privacy has not been handled appropriately, you may use the available contact or support channel published on the JW8 Casino website. Please do not include unnecessary sensitive information in an initial enquiry. We may need to verify your identity before responding to a request concerning an account or personal information.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy. Where consent is required for optional cookies, we will seek consent through the available cookie preference controls. You can change your choices at any time using those controls or your browser settings, subject to the effect that disabling cookies may have on website functionality.